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Technical Support
Notifications Not Working
Missing notifications about new messages or chat requests? Here's how to troubleshoot.
Check Browser Permissions
First, make sure your browser allows notifications from Looking4U:
Chrome
- Click the lock icon next to the URL
- Find "Notifications" in the dropdown
- Select "Allow"
Firefox
- Click the lock icon next to the URL
- Click on "Connection secure"
- Click "More Information" → "Permissions" and allow Notifications
Safari
- Go to Safari → Preferences → Websites
- Select "Notifications" in the sidebar
- Find Looking4U and set to "Allow"
Check Device Settings
Your device might be blocking notifications at the system level:
Windows
- Open Settings → System → Notifications
- Make sure notifications are turned on
- Check that your browser is allowed to send notifications
- Disable "Focus Assist" if enabled
macOS
- Open System Preferences → Notifications
- Find your browser in the list
- Enable "Allow Notifications"
- Make sure "Do Not Disturb" is off
Mobile (iOS/Android)
- Open your device Settings
- Find your browser app
- Enable notifications
- Make sure "Do Not Disturb" mode is off
Types of Notifications
Looking4U can notify you about:
- •New chat requests received
- •New messages in conversations
- •When someone accepts your chat request
- •Potential matches for your posts
Common Issues
- •Browser tab not active: Some browsers limit notifications when the tab isn't active.
- •Private/Incognito mode: Notifications may not work in private browsing mode.
- •Battery saver mode: This can disable background notifications on mobile devices.
Email Notifications
As a backup, we also send email notifications for important events. Check your email if browser notifications aren't working.