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Technical Support
Login Issues
Having trouble logging into your Looking4U account? Here are solutions to common login problems.
Forgot Your Password
If you can't remember your password, you can reset it:
- Go to the login page
- Click "Forgot password?"
- Enter your email address
- Check your email for a reset link
- Click the link and create a new password
Note: Reset links expire after 24 hours. If yours expired, request a new one.
Not Receiving Reset Emails
If you're not receiving password reset emails:
- •Check your spam/junk folder
- •Make sure you're entering the correct email address
- •Add noreply@looking4u.app to your contacts
- •Wait a few minutes—sometimes emails are delayed
- •Try requesting another reset email
Common Error Messages
"Invalid email or password"
Double-check your email and password. Passwords are case-sensitive.
"Account not found"
There's no account with that email. You may need to sign up first.
"Account suspended"
Your account may have been suspended for violating our guidelines. Contact support.
"Too many login attempts"
For security, we temporarily lock accounts after multiple failed attempts. Wait 15 minutes.
Google Sign-In Issues
If you're having trouble with Google Sign-In:
- •Make sure you're selecting the correct Google account
- •Try signing out of Google completely and signing back in
- •Clear your browser cookies and try again
- •Check that pop-ups are allowed for Looking4U
General Troubleshooting
- •Clear your browser cache and cookies
- •Try a different browser
- •Disable browser extensions that might interfere
- •Make sure your browser is up to date
- •Try using incognito/private browsing mode
Still Can't Log In?
If none of these solutions work, please contact our support team.